Where is digitalisation taking us? Digitalisation is a tool and not a goal. Is there enough discussion regarding what we want to achieve and where the digital age should be heading? Or are we so overwhelmed by the resulting complexity and uncertainty that most of us react with either agony, fear or anger? If the latter outcome is the case, radicalisation seems to be an inevitable consequence. Or is it?
Continuing with her series of Duet interviews, Dr Caldarola, author of Big Data and Law, and Prof. Randall P. White, best-selling author of several business books and leadership expert, discuss whether empowering empathy is a solution for radicalisation and what “digital” empathy could look like. They also consider how it could be practiced in the modern era of machines, quantitative methods as well as an increasing lack of immanent human interaction due to today’s challenges which now involve working from home, having classes at home, online shopping and similar.(more…)